Troubleshooting: Cutter Not Penetrating Material

Is your cutter not correctly penetrating your engraving material? This could be caused by a few different problems. Try these tips to correct the problem:

  1. Make sure your proximity sensor is ON.
  2. Make sure the cutter is screwed in securely. But, not too tight!
  3. Carefully feel to see if the cutter is exposed.
  4. If you are using a chip vacuum, make sure the nosecone is screwed in all the way.
  5. When engraving, make sure the vacuum hose isn’t getting caught on something. This can cause the nosecone to lift and not touch the surface.
  6. If you are using a metal nosecone, check that the center piece is properly sealed in the spindle. To do this, remove the cutter, loosen the nosecone ring at the bottom of the spindle and hold the micrometer so it does not move with the nosecone ring. Wiggle the center part of the nosecone while gently pushing it up. You should feel it set into place. With your finger sill on the nosecone, screw it the rest of the way up, with a snug fit.
  7. If all of the above does not work… Turn off the Proximity Sensor and set the surface manually.

If none of these tips work, feel free to call Vision’s Tech Support Department. They can help you adjust your proximity sensor.

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